Overview
Transformation Manager – Process Excellence Academy Jobs in Doha at Qatar Airways
General Information
- Closing Date: 2026-08-10
Description
About this role:
This is a Master Black Belt that builds, governs, and sustains Qatar Airways Group’s Lean Six Sigma capability through the Process Excellence Academy. The role owns the design, delivery, and certification of White, Yellow, Green Belt and Black Belt programs, and underwrites the methodological quality, consistency, and benefits realization of business-led improvement initiatives at scale.
Job responsibilities
Strategic
- Act as the enterprise authority for Lean Six Sigma methodologies, tools, and standards across Qatar Airways Group to ensure consistent application at scale.
- Define, govern, and continuously evolve the Group’s Lean Six Sigma operating model in line with best practice and business needs to sustain methodological rigor.
Operational
- Position Lean Six Sigma as a core execution engine within the wider Process Excellence framework to maximize enterprise value realization
- Own the Lean Six Sigma curriculum within the Process Excellence Academy, including Green Belt and Black Belt programs, to deliver structured learning journeys aligned to business priorities.
- Deliver Green Belt and Black Belt training across the Group to build sufficient internal improvement capacity in support of the 200-100-100 ambition.
- Coach and mentor candidates through the full lifecycle of their improvement projects to raise quality, consistency, and success rates.
- Act as final authority for certification, ensuring outcomes are value-based, evidence-driven, and contingent on Finance-validated impact rather than academic completion.
- Oversee the quality and consistency of Lean Six Sigma projects across the Group through project selection, tollgate reviews, and governance forums to assure delivery of outcomes.
- Partner with Finance to baseline, validate, and track benefits realization, intervening where projects are at risk to ensure methodological discipline.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
Qualification
About you
- Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience
- Master Black Belt certification (recognized body) or equivalent demonstrable Master Black Belt-level experience deploying Lean Six Sigma at enterprise scale
- Proven experience designing and delivering Green Belt and Black Belt curricula, coaching candidates, and acting as certification authority
- Experience integrating Lean Six Sigma with Process Mining, Task Mining, Automation, and Digital transformation initiatives
- Experience building and sustaining a Group-wide community of practice across Green Belts and Black Belts
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community
Title: Transformation Manager – Process Excellence Academy
Company: Qatar Airways
Location: Doha
