Overview
Technical Support Engineer Jobs in Al Kuwait, Kuwait at Career Hunters
• System Support: Provide technical support for archive and correspondence applications, ensuring high availability and performance.
• Laserfiche Administration: Configure, maintain, and troubleshoot Laserfiche workflows, repositories, and integrations.
• Database Management: Administer MS-SQL databases, including performance tuning, backup, and recovery.
• Server & Storage Management: Oversee server infrastructure and storage systems, ensuring reliability, scalability, and security.
• Incident Resolution: Diagnose and resolve application, server, and database issues in collaboration with vendors and internal teams.
• Documentation: Maintain clear technical documentation, SOPs, and escalation procedures.
• User Training: Support end-users with training, guidance, and troubleshooting assistance.
• Compliance & Security: Ensure systems adhere to organizational policies, data protection standards, and IT governance frameworks.
Title: Technical Support Engineer
Company: Career Hunters
Location: Al Kuwait, Kuwait
