Senior Manager Technical Services | CAMO Engineering

Ref #

2600009M

Location

Qatar-Doha

Job family

Engineering

• Closing Date: 2026-08-09

About the Role:

The Senior Manager Technical Services is accountable for leading Engineering’s operational support, Design Organisation Approval (DOA), and fleet support functions, ensuring continuous airworthiness, regulatory compliance, and operational resilience. The role provides 24/7 engineering leadership for aircraft operational events, repairs, modifications, concessions, and deferred defects, while driving fleet performance through predictive maintenance and proactive reliability improvement initiatives.

Accountabilities include, but not limited to:

Strategic

• Define and deliver the fleet engineering strategy to ensure safety, airworthiness, compliance, and long-term operational resilience.
• Provide technical governance and oversight for fleet engineering decisions and risk management.
• Drive fleet performance improvement through aligned engineering objectives, programs, and KPIs.
• Build strategic relationships with OEMs, MROs, and external partners to enhance fleet support and readiness.
• Develop organizational capability, leadership succession, and cost-effective fleet support solutions.

Operational

• Lead and continuously improve a 24/7 Technical Services organization providing operational engineering support across Structures, Systems, Avionics, Cabin, and Reliability disciplines.
• Ensure rapid response and resolution of operational technical issues, aircraft-on-ground (AOG) events, deferred defects, repairs, and modifications.
• Act as the primary Engineering interface with the Engineering Operations Centre (EOC), OEMs, MROs, and external stakeholders during operational events.
• Coordinate engineering approvals, deviation documentation, operational concessions, ferry flight support, and MEL-related activities.
• Maintain oversight of technical quality, regulatory compliance, turnaround times, and service delivery across all Technical Services activities.
• Establish effective communication, shift handovers, and operational governance processes to ensure fleet awareness and issue escalation.
• Support long-term fleet reliability improvements through close collaboration with Airbus and Boeing fleet engineering teams.

Fleet Support & Resource Management

• Develop a flexible, multi-disciplinary fleet support team capable of responding to operational priorities, projects, and workload peaks.
• Establish prioritization frameworks to ensure resources are focused on critical operational and engineering requirements.
• Implement training and development programs to broaden engineering capability across multiple technical disciplines.

Design Organisation Approval (DOA)

• Lead and develop Qatar Airways’ Part 21J Design Organisation Approval capability, ensuring full regulatory compliance and strategic growth.
• Manage external DOA partnerships and ensure contractual service levels are achieved.
• Drive the development of internal DOA capabilities to support operational and commercial objectives.
• Ensure accurate assessment and communication of damage findings to OEMs and approved design organizations.

Predictive Maintenance

• Lead the establishment and development of predictive maintenance capabilities across Engineering.
• Drive the transition from reactive to proactive maintenance through data-driven decision making.
• Ensure predictive models and reliability tools identify emerging failures before operational impact.
• Coordinate with Supply Chain, MROs, and the EOC to ensure effective execution of predictive maintenance actions.
• Monitor industry developments and emerging technologies to maintain best-in-class predictive maintenance practices.

Safety, Compliance & Reliability

• Ensure all operational engineering activities comply with CAMO requirements, regulatory standards, and company policies.
• Monitor reliability performance, identify systemic risks, and implement corrective actions.
• Lead engineering contributions to safety, compliance, audit, and continuous airworthiness objectives.
• Escalate significant reliability concerns and support long-term corrective action programs.

Continuous Improvement & Performance Management

• Drive continuous improvement initiatives through data analysis, trend monitoring, and root cause investigations.
• Partner with Engineering and Operational teams to improve fleet availability, dispatch reliability, and operational efficiency.
• Define, monitor, and report performance metrics that support departmental and business objectives.

Leadership & People Management

• Lead, coach, and develop a high-performing multidisciplinary engineering team.
• Build organizational capability through succession planning, talent development, and knowledge sharing.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Support national talent development programs through coaching and mentoring future leaders.
• Ensure teams are empowered, aligned, and accountable for achieving performance and delivery objectives.

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