Overview
Senior Manager – Key Account (Modern Trade) Jobs in Eastern Province, Saudi Arabia at Mayar Foods Company
Job Summary
Senior Sales Representative – Modern Trade is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to achieve his sales targets and collection targets. He / She manages customer relationship through outstanding customer service and timely issue resolution.
Job Responsibilities
Sales Operations
· Follow the daily route plan (JCP) to make customer visits
· Discuss the sales order requirement with customer and take sales order. Make an audit of customer’s stock to identify requirement
· Provide inputs on competitors’ promotions, pricing, and sales trends to Sales Supervisor
· Implement the sales promotions effectively as per company guidelines
· Attend the daily endorsement session with the supervisors
· Handle customers professionally and address their queries efficiently
· Coordinate with logistics team to ensure timely delivery of customer orders
· Handle customers’ complaints regarding return goods by gathering required information and submitting it to the logistics team for necessary action
· Ensure capturing the hot display spots for the off shelve displays
Collections
· Follow-up with customers regularly for achieving the collections targets
· Raise concerns to the supervisor in case of overdue or collection issues
· Submit cash and cheques / bank transfer document to cashier along with supporting to ensure accurate accounting of collections
Key Result Areas (KRAs)
- Sales targets achievement
- Collection targets achievement
- New Customers Acquired
- Adherence with route plan
- Quality of customer service
Title: Senior Manager – Key Account (Modern Trade)
Company: Mayar Foods Company
Location: Eastern Province, Saudi Arabia
