Overview
QA/QC Manager Jobs in Dubai at Tarmac Soil & Material Testing Laboratory LLC
The post will be responsible to develop, implement, maintain, and continually improve the Quality Management System (QMS) in accordance with ISO/IEC 17025 and EIAC accreditation requirements, ensuring the accuracy, reliability, impartiality, and integrity of all laboratory testing activities.
Required Qualifications
- Bachelor’s degree in Civil Engineering, Materials Engineering, Chemistry, Quality Management, or a related discipline.
- Master’s degree is an advantage.
- Lead Auditor certification (ISO/IEC 17025 or ISO 9001) preferred.
- Training in ISO/IEC 17025 implementation and internal auditing.
Experience
- 8–12 years of experience in a construction materials testing laboratory.
- At least 5 years in a QA/QC or Quality Manager role.
- Experience maintaining EIAC or equivalent accreditation.
- Experience with construction materials testing and laboratory quality management.
Technical Knowledge
- ISO/IEC 17025 requirements.
- EIAC accreditation procedures.
- ASTM, BS, EN, AASHTO, ISO, and UAE testing standards.
- Measurement uncertainty.
- Method validation and verification.
- Statistical quality control.
- Root cause analysis.
- Internal auditing.
- Risk-based thinking.
- Equipment calibration and traceability.
- Laboratory Information Management Systems (LIMS).
Key Responsibilities
Quality Management System
- Develop, implement, maintain, and improve the laboratory Quality Management System (QMS).
- Ensure continuous compliance with ISO/IEC 17025 requirements and EIAC accreditation criteria.
- Prepare and update Quality Manuals, procedures, work instructions, forms, and quality records.
- Monitor implementation of quality policies across all laboratory sections.
Accreditation & Compliance
- Manage EIAC accreditation activities including new scope applications and scope extensions.
- Coordinate EIAC surveillance, reassessment, and witness audits.
- Ensure compliance with:
- ISO/IEC 17025
- EIAC accreditation requirements
- Relevant ASTM, BS, EN, AASHTO, ISO, and UAE standards
- Client specifications and project requirements
- Address accreditation findings and implement corrective actions.
Internal Audits
- Develop annual internal audit schedules.
- Conduct internal audits covering:
- Technical activities
- Quality system implementation
- Laboratory operations
- Documentation
- Prepare audit reports and follow up on corrective actions.
Corrective & Preventive Actions
- Investigate non-conforming work.
- Perform root cause analysis.
- Implement corrective and preventive actions (CAPA).
- Verify effectiveness of implemented actions.
- Maintain CAPA records.
Laboratory Quality Control
- Monitor quality control activities across laboratory sections including:
- Concrete
- Soil
- Aggregate
- Asphalt
- Cement
- Steel
- Chemical testing
- Field testing
- Geotechnical Investigation
- Review quality indicators and identify improvement opportunities.
Equipment & Calibration
- Ensure all testing equipment is:
- Calibrated
- Verified
- Maintained
- Traceable to national/international standards
- Monitor calibration schedules.
- Review calibration certificates and measurement uncertainty.
Proficiency Testing & Inter-Laboratory Comparisons
- Coordinate participation in proficiency testing (PT) programs.
- Evaluate PT performance.
- Investigate unsatisfactory PT results.
- Maintain PT records and trend analyses.
Document Control
- Maintain controlled documentation.
- Manage document revisions.
- Ensure obsolete documents are withdrawn.
- Maintain controlled distribution of procedures and standards.
Training & Competency
- Develop competency requirements for laboratory personnel.
- Coordinate technical training.
- Assess personnel competence.
- Maintain training and competency records.
- Support authorization of testing personnel.
Risk Management
- Identify risks affecting laboratory operations.
- Implement risk mitigation measures.
- Monitor opportunities for continual improvement.
Management Review
- Organize periodic Management Review meetings.
- Prepare quality performance reports.
- Audit findings
- Customer feedback
- PT performance
- Improvement initiatives
Reporting
Prepare regular reports covering:
- Quality objectives
- Internal audit status
- Equipment calibration
- PT performance
- Accreditation status
- Customer complaints
- Training status
Key Performance Indicators (KPIs)
- Successful maintenance of EIAC accreditation.
- Zero major non-conformities during accreditation audits.
- Timely closure of corrective actions.
- Internal audit completion rate.
- Proficiency testing performance.
- Equipment calibration compliance.
- Customer complaint resolution time.
- Laboratory turnaround time compliance.
- Staff competency completion.
- Continuous improvement initiatives implemented.
Customer Complaints
- Investigate customer complaints.
- Coordinate corrective actions.
- Maintain complaint records.
- Monitor customer satisfaction.
Pay: From AED6,500.00 per month
Experience:
- QA/QC: 8 years (Required)
Work Location: In person
Title: QA/QC Manager
Company: Tarmac Soil & Material Testing Laboratory LLC
Location: Dubai
