Overview
IT Support Engineer Jobs in Abu Dhabi at Taqeef
- Provide technical support to employee’s queries and issues related to computer systems, software, and hardware.
- Walk end-users through the problem-solving process.
- Act as an IT Help Desk representative and ensure all queries are efficiently addressed and resolved in due time.
- Keep IT Helpdesk system records up to date.
- Train computer users when and as required.
- Install, modify, and repair computer hardware and software, as well as computer peripherals.
- Clean up and recycle computers.
- Run diagnostic programs to resolve problems.
- Maintain asset information for end-user IT equipment.
- Provide general administration support to the IT function.
- Provide high quality of customer service.
Qualifications:
- BSc degree in Computer science or equivalent.
- 5+ years of experience in providing IT Helpdesk support services.
- Hands-on experience in troubleshooting hardware, software, and network issues.
- Sound technical knowledge of IT systems such as servers, virtualization, Active Directory, Networking, Routing & Telecom systems.
- Strong communications and problem-solving skills.
- Fluent English, Arabic is an added advantage.
- Proficient MS Office skills.
Pay: From AED8,500.00 per month
Work Location: In person
Title: IT Support Engineer
Company: Taqeef
Location: Abu Dhabi
