Overview
Hostess Jobs in Shura Island, Umluj, Saudi Arabia at Red Sea Global (RSG)
Job Description
• Deliver exceptional guest service by greeting and seating guests, establishing rapport, and maintaining positive relationships with guests and colleagues
• Handle all guest and internal complaints and inquiries courteously and efficiently, ensuring full resolution
• Process guest bills accurately by computing charges, presenting checks, and managing payments including cash, credit cards, and refunds
• Operate Micros POS and cash register systems to record transactions, compile reports, and display purchase totals
• Verify authenticity of cash and credit cards and strictly adhere to Finance department cashiering and cash handling policies
• Record daily transactions, reconcile cash register totals against cash on hand, and report any discrepancies
• Maintain thorough knowledge of all food and beverage menu items to provide recommendations and up-sell alternatives
• Ensure outlet operations meet minimum brand standards and align with Hyatt's F&B Vision, Mission, and Top 20 standards
• Assist colleagues across departments in a supportive and flexible manner to ensure overall hotel success
• Maintain high standards of personal presentation, grooming, and professional conduct at all times
• Comply with all health, hygiene, safety, and fire regulations
Title: Hostess
Company: Red Sea Global (RSG)
Location: Shura Island, Umluj, Saudi Arabia
