Overview
Guest Relation Officer Jobs in Dubai at Al Attar Group
Job responsibilities
- Prepare a proper list after gathering the arrival and check-in information of all the guests.
- Attend to inquiries requested by the guests regarding facilities provided and everything else.
- Check if adequate welcome amenities are available for everyone whose arrival is on the list.
- Attend to VIPs(Very Important Persons) with more attention and hostility.
- Maintain a polite and humble personality while attending to the guests.
- Provide a detailed description of all the information that can be potentially asked for along with the documents needed. Ex- Food menu, facilities available in rooms, areas ideal for tourism, etc.
- Take care of each and everything the guest might need and ask for, to avoid a last-minute rush.
- Check the amenities for their quality and proper provision to leave no ground for complaints from the guests.
- Ensure maintenance of proper information in the database.
- Work in close coordination with the manager and get in touch with him whenever needed.
Job requirements
- Should be well-versed with skills pertaining to the operation of computers.
- Must possess work experience in the same field for at least 2 years.
- Should be holding a degree in hospitality management and/or related areas.
- Should be fluent with soft skills like English communication.
- Must prove to be an efficient manager and a team leader.
- An outspoken extrovert person will be given preference.
- Must comply with the standards set by the hospitality industry on professional grounds.
- Must portray professional behavior while at work.
Work Location: In person
Title: Guest Relation Officer
Company: Al Attar Group
Location: Dubai
