Overview
Food & Beverage Order Taker Jobs in Al Wakrah, Qatar at Tivoli
Job Description
Responsibilities :
To maintain a clean and safe work environment
To inform guests about all other hotel services and promotions upon request
To maintain good working relationships with all fellow colleagues
Keep an up-to-date knowledge of the menu, beverage list and wine list.
Maintain the telephone etiquette at all times.
Take guest orders accurately, honor all special requests.
Process pre-ordered meals.
Upsell orders
Give appropriate preparation and delivery times.
Enter guest orders in Micros POS
Communicate all incoming orders to servers properly.
Keep track of all incoming and outgoing orders on floor sheets.
Maintain an accurate balance of your bank.
Close checks accordingly upon return of servers.
Do courtesy call backs
Process amenities
Handle guest inquiries and complaints.
Inform RC staff of guest check outs
Assist RC with checks
Run shift end Micros reports
Pay out tips and gratuities
Drop cash payments
Assist with tray and table set ups if necessary
Assist with side work if necessary
Qualifications :
Excellent communication and organizational skills (Fluent in English)
Must be responsible & reliable
Work well under pressure in a fast-paced environment
Must be able to work well in a team environment
Previous F&B experience an asset, but not required
Previous Micros experience an asset, but not required (training provided)
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Title: Food & Beverage Order Taker
Company: Tivoli
Location: Al Wakrah, Qatar
Category: Restaurant/Food Service (Server/Wait Staff, Catering)
