Floor Supervisor, Hospitality / Hotel / Catering

Overview

Floor Supervisor, Hospitality / Hotel / Catering Jobs in Ras Al Khaimah, UAE at Hilton Worldwide, Inc.

Job Description

– Floor Supervisor (HOT0BB1W)  Job Number:  HOT0BB1W  Work Locations:  Double Tree by Hilton Resort & Spa Marjan Island, Marjan Island Blvd, Ras Al Khaimah 1468  A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.  What will I be doing?  As a Floor Supervisor, you will be responsible for supervising room attendants to deliver an excellent Guest and Member experience.

Specifically, you will be responsible for performing the following tasks to the highest standards:  Daily allocation of rooms and deep cleaning tasks to team members  Manage guest requests, including VIP amenities and communicating them to the relevant team members  Routine inspection of guest bedrooms to ensure they meet standards  Achieve positive outcomes from guest queries in a timely and efficient manner  Carry out lost property procedures  Report maintenance issues to Maintenance/Engineering Department  Assist Head Housekeeper with training requirements  Comply with hotel security, fire regulations and all health and safety legislation  Assist other departments wherever necessary and maintain good working relationships    What are we looking for?

A Floor Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  Committed to delivering a high level of customer service  Experience in managing/supervising a team in a similar role  Experience in the hotel/cleaning industry  Good oral and written

communication

Previous experience in Hosting Service (Governance)  High standards of cleanliness  Good interpersonal skills  Ability to work on their own or in teams    It is advantageous in this position if you demonstrate the following capabilities and advantages:  Ability to work in a team  Excellent

attention to detail

Willingness todevelop team members and self    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure  #J-18808-Ljbffr

Title: Floor Supervisor, Hospitality / Hotel / Catering

Company: Hilton Worldwide, Inc.

Location: Ras Al Khaimah, UAE

Category: Hospitality / Hotel / Catering, Management