Overview
Female Operations Supervisor/Manager Jobs in Dubai at Success Factor LLC – FZ
About the Role
We’re looking for a proactive, organised, and hands-on Operations Supervisor / Manager to lead our daily operations and ensure exceptional service delivery.
You’ll be responsible for leading a team of 50+ employees across childcare, housekeeping, customer service, and transport coordination. This role is ideal for someone who enjoys leading people, solving operational challenges, and maintaining high service standards in a fast-paced environment.
If you’re someone who takes ownership, inspires teams, and enjoys making operations run smoothly, we’d love to hear from you.
Key ResponsibilitiesOperations & Team Leadership
- Lead, coach, and support a team of 50+ employees.
- Monitor daily operations and ensure service quality standards are consistently met.
- Motivate teams, manage performance, and promote accountability.
- Resolve operational challenges quickly and effectively.
Service Delivery & Client Support
- Ensure high-quality customer service and client satisfaction.
- Handle service escalations and support the resolution of customer concerns.
- Work closely with internal teams to ensure seamless service delivery.
Scheduling & Coordination
- Oversee daily staff scheduling and operational planning.
- Coordinate transport and driver schedules to support daily operations.
- Ensure resources are allocated efficiently to meet business requirements.
Administration & Reporting
- Prepare operational reports, trackers, and performance updates.
- Maintain accurate operational records and documentation.
- Support continuous improvement of operational processes and procedures.
What We’re Looking For
- Strong leadership and people management skills.
- Excellent organisation, planning, and problem-solving ability.
- Confident communicator with a proactive and positive attitude.
- Ability to work under pressure and manage multiple priorities.
- High level of ownership, accountability, and professionalism.
Requirements
- 2–5 years of supervisory or management experience in operations, facilities management, hospitality, cleaning services, domestic staffing, or a similar service environment.
- Experience managing large teams in a fast-paced operational setting.
- Strong Microsoft Office skills and confidence using operational systems.
- Excellent English communication skills. Additional languages are an advantage.
- Available to join immediately or within a short notice period.
What Success Looks Like
- Operations run efficiently with minimal disruption.
- Teams are engaged, productive, and well supported.
- Customers receive consistent, high-quality service.
- Operational issues are resolved proactively and professionally.
- You’re recognised as a dependable leader who takes ownership and delivers results.
Before You Apply
This role isn’t suited to someone looking for a routine desk job.
If you enjoy leading people, making decisions, solving operational challenges, and creating a positive impact every day, we’d love to hear from you.
When applying, tell us about a time you successfully managed a challenging operational issue or led a team through a difficult situation.
Job Type: Full-time
Pay: AED4,000.00 – AED6,000.00 per month
Experience:
- Cleaning Services company/FM services company: 2 years (Required)
- People and team management: 2 years (Required)
Language:
- English/Arabic/Tagaog (Required)
Work Location: In person
Title: Female Operations Supervisor/Manager
Company: Success Factor LLC – FZ
Location: Dubai
