Overview
Enterprise Growth Specialist Jobs in Amman · Jordan at Avertra
Main Objective of the Position
Our mission is to Simplify Life. avertra helps highly regulated, customer-centric industries, led by utilities and energy, deliver exceptional experiences through our MiCustomer platform and digital services.
This is a hybrid growth role for someone who is equal parts relationship builder, analyst, and problem solver. You will grow client and partner relationships, represent avertra and MiCustomer in the market, and, just as importantly, dig into customer data to find the insight that drives the next opportunity, for the client and for our own product and growth teams. It is the kind of role that suits a consulting or industrial-engineering mind that also loves being in front of people.
We are hiring more than one, and everyone starts broad, across accounts, client relationships, partnerships, and our MiCustomer User Group (MUG), so we can see where each person shines before specializing. You will begin by carrying conversations, extracting insight, and following up independently on live accounts. Within your second year, the path leads to owning accounts and pursuits end to end.
Because these relationships are largely with US clients, a flexible schedule with some evening overlap is part of the rhythm. You can work US hours if you prefer, or split your day in a way that keeps you present for the meetings that matter.
Main Job Responsibilities
Accounts & Growth Planning
- Research assigned accounts and their industry context, map stakeholders, and identify whitespace and expansion opportunities.
- Contribute to and, over time, own account plans that connect client goals to avertra’s capabilities.
Client Relationships & Discovery
- Build, maintain, and grow assigned relationships across our community, carrying the conversation and following up independently.
- Run discovery that goes beyond surface answers, surfacing the goals, constraints, and friction that reveal where we can help.
Customer Data & Insight
- Analyze usage and adoption data to spot patterns, risks, and expansion signals across accounts.
- Translate what you find into clear, actionable insight, both for the client and as voice-of-customer input to product and growth.
Pre-Sales & Solutioning
- Support pursuits with a product-owner mindset, shaping the right solution to a client’s need alongside product and engineering.
- Articulate the value of the MiCustomer platform (MiPortal, MiAgent, MiComm) in terms the client’s decision-makers care about.
MiCustomer User Group (MUG)
- Onboard new members, drive engagement and follow-ups, and contribute to planning and content, turning the community into insight and advocacy.
Events & Process
- Represent avertra and MiCustomer at conferences and sessions, on-site and virtual, and own the client follow-ups that come out of them.
- Design repeatable growth processes, templates, and lightweight tooling that make the whole team faster and sharper, and measure the impact.
Title: Enterprise Growth Specialist
Company: Avertra
Location: Amman · Jordan
