Overview
Zoho CRM Specialist • Business Administration • Executive Support Jobs in Dubai at Swisstech Consulting LLC
CRM & Business Operations Coordinator
Zoho CRM Specialist Business Administration Executive Support
SwissPro Business Solutions LLC-FZJoin a Fast-Growing Swiss Consulting Company in Dubai
SwissPro Business Solutions is a Swiss-owned consulting company based in Dubai, specialized in:
- Company Formation (Mainland & Free Zone)
- Accounting & Bookkeeping
- VAT & Corporate Tax
- Compliance & Corporate Services
- Immigration & Visa Services
- Real Estate
As our company continues to grow, we are looking for a CRM & Business Operations Coordinator who will become one of the key people supporting the organisation of our business.
This is not an IT position.
We are looking for someone who understands business operations and can use technology—particularly Zoho—to improve efficiency across the company.
Position Overview
You will work directly with Management to organise, optimise and continuously improve our internal processes.
Your main responsibility will be ensuring that our CRM, administrative systems and internal coordination operate smoothly.
As a growing company, this role also includes executive support and business administration responsibilities.
Main ResponsibilitiesZoho CRM Management
You will become the internal owner of our Zoho ecosystem.
Responsibilities include:
- Maintaining Zoho CRM
- Updating client information
- Creating dashboards
- Producing reports
- Following up opportunities
- Monitoring pipelines
- Creating automations
- Improving workflows
- Ensuring data accuracy
We expect someone who enjoys improving systems rather than simply maintaining them.
Business Process Improvement
You will continuously analyse our internal procedures and propose improvements.
Examples include:
- Workflow optimisation
- Process automation
- Internal reporting
- Task management
- KPI monitoring
- Operational efficiency
We appreciate people who come with ideas, not only solutions to existing problems.
Executive & Administrative Support
You will also support Management with:
- Filing and document organisation
- HR administration
- Employee leave and vacation tracking
- Insurance administration
- Office supply management
- Internal coordination
- Confidential administrative tasks
Client Coordination
You will help coordinate communication between:
- Operations
- Accounting
- Compliance
- Management
Your objective is to ensure that every client file progresses smoothly and that nothing falls through the cracks.
Office Coordination
You will help maintain a professional working environment.
Occasionally, when clients visit our office, you may prepare the meeting room and arrange refreshments.
This is only a small part of the role but contributes to delivering the premium client experience that SwissPro is known for.
Who We Are Looking For
We are searching for someone who is:
- Highly organised
- Analytical
- Dynamic
- Curious
- Proactive
- Trustworthy
- Positive
- Solution-oriented
- Comfortable using technology
- Excellent at multitasking
- Interested in improving business processes
Most importantly, we are looking for someone who enjoys making companies more efficient.
Qualifications
Preferred qualifications include:
- Experience with Zoho CRM (highly preferred)
- Experience with Zoho One is an advantage
- CRM administration experience
- Good Excel skills
- Comfortable using AI tools such as ChatGPT
- Excellent English
- Additional languages are an advantage
Technical knowledge of Deluge or APIs is appreciated but not required.
Career Growth
SwissPro is growing rapidly.
The people who build our internal systems today will become tomorrow’s managers.
This position may evolve into:
- CRM Manager
- Business Operations Manager
- Administration Manager
- Executive Assistant to the Managing Director
- Operations Manager
We strongly believe in promoting people who take initiative and contribute to the company’s success.
What We Offer
- Competitive salary based on experience
- Direct collaboration with the Managing Director
- Opportunity to shape the internal organisation of the company
- Modern office next to Dubai Mall Metro
- International working environment
- Long-term career opportunities within a rapidly growing Swiss company
Apply Now
If you enjoy organising businesses, improving systems, taking initiative and becoming an indispensable part of a growing company, we would love to hear from you.
Please send your CV together with a short message explaining why you believe you are the right person to help build the future of SwissPro.
SwissPro Business Solutions LLC-FZ
Precision. Trust. Organisation. Growth.
Type d’emploi : Temps plein
Rémunération : AED3 000,00 à AED5 000,00 par mois
Lieu du poste : En présentiel
Title: Zoho CRM Specialist • Business Administration • Executive Support
Company: Swisstech Consulting LLC
Location: Dubai
