Overview
Telesales Executive Jobs in Dubai at Tech Market
Are You Passionate About Technology and Great at Closing Sales?
Do you enjoy talking about smartphones, laptops, gaming devices, and the latest gadgets?
Can you confidently recommend the right device to a customer and turn an inquiry into a sale?
If yes, we would love to hear from you.
We are a rapidly growing electronics e-commerce company specializing in smartphones, laptops, tablets, smartwatches, gaming devices, earbuds, and refurbished electronics. We are looking for a talented Telesales & Customer Success Executive who can provide exceptional customer service while actively driving sales growth.
This role combines the responsibilities of a Customer Service Representative and a Sales Executive. You will be helping customers choose the right products while ensuring an outstanding buying experience.
What You’ll Be Doing
- Answer inbound customer calls professionally and confidently.
- Respond to WhatsApp, chat, email, and social media inquiries.
- Understand customer requirements and recommend suitable products.
- Explain product specifications, features, warranties, and pricing.
- Guide customers through the purchase process from inquiry to payment.
- Build trust with customers and create long-term relationships.
- Convert inquiries into successful sales.
- Follow up with potential customers and recover missed sales opportunities.
- Upsell accessories and complementary products when appropriate.
- Resolve customer concerns and ensure high customer satisfaction.
- Stay updated with the latest smartphones, laptops, tablets, gaming devices, and technology trends.
Who We’re Looking For
We are looking for a true technology enthusiast who genuinely enjoys discussing and comparing electronic devices.
The ideal candidate:
✔ Loves smartphones, laptops, gaming devices, and gadgets
✔ Can confidently compare different brands and models
✔ Understands customer needs and recommends the right device
✔ Has strong communication and persuasion skills
✔ Enjoys achieving sales targets and earning bonuses
✔ Can build trust and maintain excellent customer relationships
✔ Is proactive, energetic, and results-driven
Required Skills
- Excellent spoken and written English.
- Hindi/Urdu is an advantage.
- Arabic is a plus.
- Strong customer service and communication skills.
- Excellent sales and negotiation abilities.
- Ability to handle customer objections professionally.
- Good understanding of smartphones, laptops, tablets, accessories, and consumer electronics.
- Ability to explain technical specifications in simple language.
- Strong follow-up and relationship-building skills.
Preferred Experience
- Experience in telesales, inside sales, customer service, or retail sales.
- Experience in an electronics store, mobile phone shop, computer store, or electronics e-commerce company.
- Experience selling refurbished or used electronics is highly preferred.
- Familiarity with Shopify, CRM systems, or e-commerce platforms is an advantage.
What We Offer
Competitive Salary plus attractive performance-based incentives.
Uncapped Sales Bonuses
Career Growth
This is not just another job.
We are building a long-term team and looking for future team leaders, supervisors, and managers. Candidates who demonstrate commitment, leadership, and strong performance will have excellent opportunities to grow with the company.
Pay: AED2,000.00 – AED3,500.00 per month
Work Location: In person
Title: Telesales Executive
Company: Tech Market
Location: Dubai
