Overview
Sr. Employee Relations Officer Jobs in Dubai at GESCO Contracting
Job Summary
We are seeking an experienced Senior Employee Relations Officer (ERO) to manage employee relations and HR operations within a leading UAE contracting company. The ideal candidate must possess strong knowledge of UAE Labour Law, employee grievance handling, disciplinary procedures, conflict resolution, and employee engagement. The role requires extensive experience supporting a multicultural workforce across construction project sites and corporate offices while ensuring compliance with company policies and statutory regulations.
Key Responsibilities Employee Relations
- Serve as the primary point of contact for employee grievances, complaints, and workplace concerns.
- Investigate employee complaints, conduct fact-finding interviews, and recommend appropriate resolutions.
- Maintain confidentiality and impartiality throughout grievance and disciplinary processes.
- Foster positive employee relations by promoting fair treatment and open communication.
Grievance & Disciplinary Management
- Handle disciplinary cases in accordance with UAE Labour Law and company policies.
- Prepare warning letters, investigation reports, disciplinary notices, and other HR documentation.
- Coordinate disciplinary hearings and maintain accurate records.
- Provide guidance to managers on employee relations matters and disciplinary procedures.
HR Compliance
- Ensure compliance with UAE Labour Law and company HR policies.
- Review and update HR policies, procedures, and employee handbooks.
- Monitor legal compliance relating to employee relations, workplace conduct, and disciplinary actions.
- Support internal and external HR audits.
Employee Engagement
- Plan and implement employee engagement initiatives and welfare programs.
- Coordinate employee recognition and appreciation activities.
- Conduct employee satisfaction surveys and recommend improvement initiatives.
- Promote a positive and inclusive workplace culture.
Performance & Workforce Support
- Support performance management initiatives.
- Counsel employees and managers regarding workplace concerns and performance-related issues.
- Assist in conflict mediation between employees and departments.
- Conduct exit interviews and analyze employee turnover trends.
Qualifications
- Master of Social Work (MSW) – Mandatory
- Bachelor’s Degree in Human Resources, Psychology, Social Work, Business Administration, or a related discipline will be an added advantage.
- Professional HR certifications such as CHRM, CHRP, CHRPi, CIPD, SHRM-CP, SHRM-SCP, PHR, SPHR, or CHERP will be considered an advantage.
Experience Requirements
- Minimum 12–15 years of total HR experience.
- Minimum 10 years of UAE experience as an Employee Relations Officer within a contracting, construction, MEP, infrastructure, or engineering company.
- Hands-on experience handling employee grievances, disciplinary procedures, conflict resolution, and employee engagement.
- Experience managing a large multicultural workforce within the UAE construction industry.
- Strong understanding of UAE Labour Law and HR best practices.
- Experience supporting both corporate offices and project sites.
Pay: AED12,000.00 – AED15,000.00 per month
Application Question(s):
- What is your Total Work Experience?
- How many years of experience do you have in the Gulf (GCC)?
- What is your current notice period?
- What is your Current Monthly Salary (in AED)?
- What is your Expected Monthly Salary (in AED)?
Work Location: In person
Title: Sr. Employee Relations Officer
Company: GESCO Contracting
Location: Dubai
