Overview
Specialist, IT Jobs in Dubai, UAE at Kerzner International
Position: Specialist, IT Applications
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection,
empowerment
,
precision
, care, and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder, and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts;
Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. This is not simply our job, it’s our passion.
About the role
As a Specialist, IT– Applications, you will be responsible for ensuring the smooth operation of all resort software systems for Atlantis Dubai. You will support Assistant Managers with the following responsibilities:
Troubleshooting application and in-room technology issues
Escalating issues to vendors for support
Documenting knowledge base articles for troubleshooting and configuration
Application upgrades
Project tasks and events setup
About you Ideally, we would like you to have a Diploma in Computer Science, or similar, with an understanding of IT processes and administrative tasks. Strong knowledge and practical experience of application support across hospitality solutions and integrations is essential. You should have:
Strong technical skills with the ability to troubleshoot
Ability to work well in a team and independently
Experience using Opera and Simphony Experience supporting guests within room technology
ITIL or CoBIT as an advantage
Thorough understanding of IT security concepts and principles
Experience with
Ethernet networking, LAN/WAN network technologies, the OSI model, TCP/IP, switching, routing, Wi-Fi, IP addressing, DHCP, DNS, and VLANsJoin a team that is adventurous, creative, warm-hearted, and extroverted. We believe in making our guests happy beyond anything they have ever imagined. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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Title: Specialist, IT
Company: Kerzner International
Location: Dubai, UAE
Category: IT/Tech (IT Support, Technical Support, Systems Administrator, IT Specialist)
