Overview
Service Coordinator Jobs in الخبر at gulf power marine
Purpose of the job
Support service Manager and coordinate service-related activities within the company and contribute to achieving sales targets.
Qualifications and Experience:
– Diploma, Bachelor degree in Business Administration, Commerce or Marketing or Equivalent
– 2-3 years of work related experience (Marine / Oil & Gas / Petrochemicals)
– Fluent in English
– Excellent organizational, administrative and communication skills
– Ability to deliver high standards of customer service
– Be result-oriented and customer focused
– Ability to multi-task in a constantly changing environment
– Proficient in Microsoft Office and any other software related to the Sales (ERP)
Duties and Responsibilities:
– Receive customer enquiries for Service
– Raise quotations quickly and efficiently in accordance with company procedure/guidelines and ensure follow up for all queries received
– After receipt of customer confirmation, liaise with technical staff to schedule attendance of service
– Coordinate with customers or port authorities for gate pass issuance and other permit required
– Arrange for hotel and flight booking when required
– Prepare, schedule, record, coordinate and monitor the assigned services.
– Monitor contract compliance to applicable practices, policies, standards and specifications for the
– services, service reports, certificates, invoices.
– Interact daily with the service team to interpret their needs and requirements.
– Coordinate and communicate daily with external clients and internal team to provide assistance and support on issues related to the services.
– Review service deliverables and initiate appropriate corrective actions
– Prepare and manage requests for all external govt. and client site access for service personnel and vehicles.
– Initiate and execute requests for logistics and transportation of service-related activities.
– Manage and follow up on client requests for quotations for items and services from third party suppliers.
– Prepare, verify and submit invoices and all documents required as per client policies and procedures.
– Prepare and update reports on service activities and invoices as required by the management and client.
– Evaluate and ensure complete compliance to contract requirements.
– Ensure that invoices and delivery note are submitted to customer accordingly
– Prepare expense report and monthly sales reports
Job Type: Full-time
Work Location: In person
Title: Service Coordinator
Company: gulf power marine
Location: الخبر
