Overview
Senior Manager Managed Service – Security Jobs in Doha, Qatar at Ooredoo Qatar
Purpose:
The role is responsible for driving the adoption and governance of Ooredoo’s Managed SOC platform and other managed security services, ensuring successful customer onboarding and seamless delivery of 24/7 SOC operations. This role leads the design, deployment, and management of comprehensive security solutions, including network security, threat detection, incident response, and cloud security, tailored to the needs of enterprise clients. The Senior Manager works closely with the operations team to ensure the effective monitoring and delivery of SOC services, while maintaining oversight of security governance and compliance.
The primary focus of this role is to increase the adoption of Ooredoo’s shared SOC platform by onboarding new customers and ensuring efficient delivery andcontinuous improvementof managed security services. The Senior Manager also ensures alignment between security operations and customer requirements, overseeing the governance and performance of the SOC to meet service-level agreements (SLAs) and security standards.
Functional Context:
Ooredoo’s Business BU is a critical part of the company’s first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit andcustomer satisfaction, as defined in the annual business plans. The Managed Services department is an integral revenue growth area to the newly created business solution division focused initially on providing services in the established managed connectivity and security areas and mandated with overall growth in revenue and in further new domains such as cloud.
The managed services team is focused on offering and maintaining managed services as ongoing customer services (recurring revenues). Ooredoo is sending a strong signal to the enterprise market by giving focus to the managed services domain as a means to enhance customer value and engagement continuously with Ooredoo’s quality of service.
Role Accountabilities:
Serve as the technical lead for SOC as a managed service and other security solutions during pre-sales engagements, assessing the security posture of clients and designing tailored solutions that include SOC, SIEM (Security Information and Event Management), network security, DDoS protection, endpoint protection, and cloud security.
Conduct security assessments to identify vulnerabilities and potential risks, then develop and propose custom solutions using technologies such as firewalls, IDS/IPS, SIEM, and encryption protocols to ensure comprehensive security for client networks.
Work with sales teams to deliver technical presentations, demonstrations, and detailed proposals that align with the customer’s business objectives and provide clear value from Ooredoo’s managed security services.
Design and deliver technical proposals that include security architecture diagrams, compliance strategies, threat detection mechanisms, and security features that are aligned with regulatory standards such as ISO 27001, PCI-DSS, and GDPR.
Provide input on pricing strategies for SOC and managed security services, ensuring they are competitive while maintaining profitability andsustainabilityfor Ooredoo.
Implement advanced technologies such as machine learning-based threat detection, extended detection and response (XDR), network traffic analysis (NTA), and deception technologies within the SOC to enhance detect…
Title: Senior Manager Managed Service – Security
Company: Ooredoo Qatar
Location: Doha, Qatar
Category: IT/Tech, Security
