Overview
Retail Manager Jobs in Riyadh, Saudi Arabia at Calvin James Recruitment
Title: Retail Manager
Company: Calvin James Recruitment
Location: Riyadh, Saudi Arabia
We are looking for an experienced Retail Manager to oversee the operations of 20+ stores across central region The ideal candidate will be a dynamic leader with a strong background in multi-store retail management, fluent in Arabic and English, and capable of driving sales, operational efficiency, and team performance.
Key Responsibilities:
Store Operations & Performance:
Oversee the daily operations of 20+ retail stores, ensuring smooth execution of company policies and procedures.
Drive sales performance and ensure each store meets revenue and profit targets.
Monitor and analyze KPIs (sales, conversion rates, customer experience, stock levels, etc.) to optimize performance.
Ensure all stores adhere to brand standards, visual merchandising guidelines, and company SOPs.
Team Leadership & Development:
Lead, motivate, and develop store managers and their teams to achieve business objectives.
Conduct regular store visits, providing coaching and support to drive operational excellence.
Recruit, train, and retain top retail talent, fostering a high-performance culture.
Customer Experience & Brand Representation:
Maintain exceptional customer service standards across all locations.
Implement strategies to enhance the customer journey and drive brand loyalty.
Handle escalated customer concerns and implement solutions to improve service quality.
Sales & Business Growth:
Develop and execute sales strategies to maximize revenue and market share.
Work closely with marketing teams on promotions, campaigns, and local store activations.
Analyze sales trends and consumer behavior to adapt strategies accordingly.
Inventory & Loss Prevention:
Ensure optimal stock levels across stores, reducing overstock and shortages.
Implement loss prevention measures to minimize shrinkage and theft.
Oversee inventory audits and ensure compliance with company policies.
Reporting & Compliance:
Prepare regular performance reports for senior management, highlighting key insights and recommendations.
Ensure all stores comply with local labor laws, health & safety regulations, and company policies.
Manage budgets, expenses, and cost controls to drive profitability.
Requirements:
Fluent in Arabic & English (both written and spoken).
5+ years of retail management experience, preferably in a multi-store role.
Strong leadership, communication, and team management skills.
Proven track record in driving sales, customer experience, and operational efficiency.
Experience in P&L management, budgeting, and performance analysis.
Strong problem-solving skills and ability to work in a fast-paced environment.
