Relationship Manager

Role Overview
We are looking for a Senior Relationship Manager to lead investor relationships across both individual (B2C) and institutional (B2B) segments. This role owns the full investor lifecycle — from first conversation to long-term retention — in a fast-paced, high-growth investment environment.

Key Responsibilities
Investor Relations — Individuals (B2C)

• Own relationships with retail investors from onboarding through reinvestment
• Convert registered users into active investors through direct, personal engagement
• Communicate clearly on returns, distributions, and risks — without overselling
• Drive asset fill rates within target timelines
• Investor Relations — Institutional (B2B)
• Build and manage a pipeline of family offices, wealth managers, and institutional clients
• Lead high-value conversations and structure tailored engagement
• Represent Ghanem confidently in front of sophisticated investors
• Convert institutional interest into long-term partnerships
• Ownership & Operations
• Build the investor relations function from the ground up — playbook, tools, and processes
• Track investor feedback and turn insights into action
• Coordinate internally with acquisitions, operations, marketing, and leadership
• Key Performance Indicators (KPIs)
• Asset fill rate (time to target)
• Conversion rate (registered invested)
• Reinvestment rate
• Institutional pipeline value
• Investor retention and NPS

What This Role Is Not

• Not a back-office or operations-only role
• Not a transactional sales role
• Not a low-ownership corporate position

Requirements

• 4+ years in investor relations, wealth management, real estate, or investor-facing sales
• Working knowledge of investment returns and the ability to explain them clearly
• Strong commercial judgment and consultative selling skills
• Comfortable handling both retail and institutional investors
• High ownership mindset — comfortable building, not just executing
• Excellent communication in Arabic and English