Overview
Receptionist, Restaurant/Food Service Jobs in Doha, Qatar at Zuma Restaurants
A high-end restaurant located in Doha, Qatar, renowned for its fine dining experience and exceptional service, offering a unique blend of French and Arabic cuisine, is seeking a polished professional Hostess to join their prestigious team. The ideal candidate will possess excellent customer service skills, a welcoming demeanor, and the ability to manage guest reservations and seating arrangements. As a Hostess, you will be the first point of contact for guests, creating a memorable first impression in a luxurious and refined dining environment.
A Russian-speaking ability is required for this role to cater to our diverse clientele.
Key Responsibilities:
Greet guests warmly upon arrival and escort them to their designated tables, ensuring a seamless dining experience from the moment they walk in.
Manage reservations and coordinate guest seating efficiently, maximizing the flow of the restaurant while maintaining a high level of service.
Answer phones, respond to guest inquiries, and take reservations, ensuring all requests are handled professionally.
Provide information about the restaurant’s menu, special offers, and services to guests.
Maintain an organized and clean host station and dining area.
Assist with managing waitlists during peak times and ensure guests are comfortable while they wait.
Collaborate with the waitstaff and management team to ensure smooth communication and service flow.
Handle guest complaints or concerns with tact and professionalism, ensuring guest satisfaction.
Monitor the restaurant’s ambiance and atmosphere, ensuring it aligns with the restaurant’s high standards.
Assist with various tasks as needed to support the overall operations of the restaurant.
Requirements:
Bachelor’s Degree in Hospitality or Diploma.
Fluency in Russian is a must; knowledge of additional languages is a plus.
Previous experience in a hostess or front-of-house role in a fine dining or luxury restaurant is preferred.
Exceptional customer service and interpersonal skills.
Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
Professional appearance and grooming in line with the high standards of the restaurant.
Excellent verbal and written communication skills in both Russian and English (additional languages are an advantage).
A positive, friendly attitude with a passion for providing an outstanding guest experience.
Ability to work flexible hours, including evenings, weekends, and holidays.
Strong attention to detail and the ability to anticipate guest needs.
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Title: Receptionist, Restaurant/Food Service
Company: Zuma Restaurants
Location: Doha, Qatar
Category: Restaurant/Food Service (Italian Speaking), Customer Service/HelpDesk (Bilingual, Customer Service Rep, Spanish Customer Service, Italian Speaking)
