Overview
Receptionist Jobs in Kuwait City, Al Asimah, Kuwait at Boudl Hotels & Reosrts
Title: Receptionist
Company: Boudl Hotels & Reosrts
Location: Kuwait City, Al Asimah, Kuwait
About Your Role
As our hotel receptionist, you’ll be the first point of contact for all guests. The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable about our policies, offerings, and amenities to ensure guests enjoy their stay with us. In addition to providing excellent customer service, the hotel receptionist will help with administrative tasks at the front desk to ensure operational efficiency.
What You’ll Do
Welcome and check-in guests, making a warm and professional first impression
Kindly and promptly address guest inquiries, requests, and concerns
Provide information about hotel services, amenities, and local attractions
Coordinate with other hotel departments to fulfill guest needs and requests
Manage reservations, cancellations, and room assignments
Answer and forward phone calls
Process payments, handle cash, and maintain accurate records
Maintain a tidy and organized front desk area
Use hotel management software for check-ins, check-outs, and guest information
What You’ll Need to Get the Job Done
1+ year experience as a hotel receptionist or in a customer service role
High school diploma, GED, or equivalent
Fluency in English
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to handle high-pressure situations with a calm and professional demeanor
What Will Make Us Really Love You
Experience using hotel management software
Familiarity with local attractions and services
Ability to communicate in multiple languages
Ability to upsell hotel services and amenities
TO APPLY SEND YOUR CV
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Whatsapp : 65065026