Overview
Reception Jobs in Doha at Cosmos Beauty Salon
Key Responsibilities
- Welcome and warmly greet all clients upon arrival.
- Manage appointments, bookings, cancellations and rescheduling.
- Answer phone calls, WhatsApp messages and social media enquiries professionally and promptly.
- Explain salon services, prices, promotions and available packages to clients.
- Coordinate appointments between clients and beauty specialists.
- Maintain an organized reception area and ensure a high standard of presentation.
- Handle payments, POS transactions and daily cash reconciliation.
- Follow up with clients regarding appointments and encourage future bookings.
- Maintain accurate client records and booking information.
- Support the salon team with daily administrative and operational tasks.
- Assist with upselling suitable treatments, packages and retail products.
- Handle client requests and complaints professionally, ensuring a positive guest experience.
- Maintain excellent communication with all salon staff to ensure smooth daily operations.
Requirements
- Previous experience as a Receptionist, Front Desk Agent, Guest Relations or Customer Service representative is preferred.
- Experience in a beauty salon, spa, hotel or hospitality environment is an advantage.
- Excellent communication and interpersonal skills.
- Fluent or strong English communication skills.
- Arabic or Russian language is an advantage.
- Confident using WhatsApp, social media and basic computer/POS systems.
- Well-organized, responsible and detail-oriented.
- Professional appearance and positive attitude.
- Ability to multitask and work in a fast-paced environment.
- Strong customer-service and sales skills.
- Must be reliable, punctual and comfortable working as part of a team.
Pay: Up to QAR3,500.00 per month
Work Location: In person
Title: Reception
Company: Cosmos Beauty Salon
Location: Doha
