Overview
Project Quantity Surveyor Jobs in Dubai at Totalhomeworx
The Event Supervisor is responsible for ensuring the seamless coordination, execution, and guest satisfaction of banquet events. This role requires strong leadership, excellent communication, and the ability to handle multiple tasks in a fast-paced hospitality environment. The ideal candidate will oversee event operations, enforce company policies and procedures, and maintain high standards of guest service and teamwork.
Key Responsibilities :Policies, Procedures, and Guest Relations:
Ensure accurate customer billing for banquet events.
Oversee the coordination and execution of events to ensure smooth operations.
Attend pre-conference meetings to align with event specifications and requirements.
Maintain confidentiality of proprietary materials and guest information.
Uphold guest privacy and security, ensuring a safe and welcoming environment.
Adhere to company and departmental policies and procedures at all times.
Ensure proper uniform, name tag, and professional appearance in compliance with company standards.
Perform additional duties as assigned by supervisors.
Address guest inquiries and service needs in a professional and timely manner.
Anticipate guests’ needs by actively engaging and responding to their preferences.
Communication:
Answer phone calls professionally, ensuring appropriate etiquette (answering within 3 rings, using a polite tone, addressing the caller by name, and properly transferring calls).
Maintain clear, professional, and effective communication with guests and team members.
Prepare and review business documents, including daily logs, reports, and correspondence, ensuring accuracy and clarity.
Team Collaboration & Leadership:
Foster a positive and respectful work environment for all employees.
Handle sensitive matters involving employees and guests with tact, diplomacy, and confidentiality.
Build and maintain strong working relationships with colleagues and different departments.
Assist in promoting a teamwork-driven environment to achieve common goals.
Critical Competencies:Analytical Skills:
Proficiency in computer operations for event coordination and guest management.
Ability to learn and adapt to new systems and processes.
Interpersonal Skills:
Strong customer service orientation with a focus on guest satisfaction.
Ability to work effectively in a team environment.
Respect for diversity and inclusion in the workplace.
Communication Skills:
Professional telephone etiquette.
Proficiency in English (both written and spoken).
Strong writing, reading comprehension, listening, and verbal communication skills.
Qualifications:
Education: High school diploma or G.E.D. equivalent.
Experience: Minimum of 2 years of relevant work experience in event coordination, banquet operations, or hospitality.
Supervisory Experience: Previous experience in a supervisory or leadership role within the hospitality industry is required.
Job Type: Full-time
Title: Project Quantity Surveyor
Company: Totalhomeworx
Location: Dubai
