Overview
Project Executive Jobs in Dubai, United Arab Emirates at eventlab
Title: Project Executive
Company: eventlab
Location: Dubai, United Arab Emirates
Delivery
• Demonstrate organisational and time management skills to effectively manage work requirements.
• Coordinate project timelines and deadlines by working closely with internal teams to ensure tasks are scheduled, tracked, and completed on time.
• Facilitate regular project check-ins with both the team and clients to monitor progress, address any pending approvals, and ensure alignment on deliverables.
• Ensure senior team members are aware of all critical client deadlines to enable them to support you in prioritising work.
• Communicate all necessary details and updates to the relevant Event Lab personnel, ensuring all project requirements are clear and actionable.
• Take client feedback throughout the project process and act as an intermediary between the client and Event Lab.
• Create and maintain project documentation (e.g., contracts, communications, SOP documents) to ensure all project information is accurate, accessible, and up to date.
• Ensure quality control by reviewing deliverables before sending to clients, ensuring all outputs meet required standards.
Operations
• Manage staff onboarding, visa, payroll, insurance, and offboarding processes, ensuring smooth transitions and compliance.
• Create and manage contracts with clients, ensuring alignment with their expectations and accurately reflecting any amendments or clarifications before sharing with relevant parties.
• Guide the team to improve efficiency, monitor performance, provide feedback, and support team development by offering solutions to challenges and encouraging problem-solving.
• Coordinate with the Event Lab finance team and clients to ensure the prompt payment of monthly and ad-hoc invoices, resolving any discrepancies as needed.
• Support the implementation of process improvements, identifying inefficiencies and suggesting operational changes to improve productivity.
• Handle all escalations from staff deployed on projects.
• Support the training and integration of new team members, ensuring smooth integration into the project.
Client Relationships
• Foster strong, long-term relationships with clients by understanding their personality and ensuring consistent, reliable service.
• Develop trusted advisor relationships with key accounts and client stakeholders.
• Serve as the primary point of contact for key clients, offering timely responses and effective solutions to keep projects on track and clients informed.
• Gather, share, and act upon feedback from clients to build satisfaction and recognition of Event Lab’s value.
• Utilise your experience to respond to situations and, where possible, limit the involvement of more senior members of the Event Lab team.
• Ensure clients’ needs are prioritized, and that solutions are tailored to achieve their objectives.
• Deliver a seamless onboarding experience for new clients.
We value hard work and ambition and we reward it too. Here’s what’s in it for you:
• Weekly Work-from-Home
• Flexible Office Hours
• Birthday Leave
• Career Growth
