Overview
Project Coordinator Jobs in Dubai at Ethos Integrated Solutions LLC
Job Purpose
This role entails the coordination of accurate and timely measurement project execution and production of executive reports. This may include recruitment and training of Mystery Shoppers and Researchers, scheduling and following up on field work, quality checking and proofreading fieldwork as well as data analysis and reporting.
Job Resposabilities
· Developing project scope and plan.
· Collaborating with managers and/or consultants to deliver client projects.
· Ensure all preparations for setting up new projects are completed within agreed timescales.
· rejecting and returning unacceptable reports.
· Recruit and train resources (shoppers) as needed.
· Ensure that every new mystery shopping and research project has a pilot/dry run are conducted before fieldwork begins.
· Brief proofreaders on job assignments and allocating proofreading jobs
· Ensure that all mystery shopping jobs, surveys, and related projects have their fieldwork for projects is completed on time.
· Analyse data and produce executive client reports.
· Providing information to Accounts for timely invoicing.
· Have regular liaison and communication sessions with your respective Project Manager
· Communicate with the client about any concerns directly related to projects, when applicable.
· Project a professional image through all communication channels.
· Take an active role in process improvement initiatives.
· Coordinate with colleagues to address common obstacles.
· Perform any other duties as assigned from time to time.
·Competency Required:-
Strong knowledge and experience in customer journey mapping to help clients effectively target their audience.
· Proficiency in various types of data analysis, including Pareto, Regression, and Fishbone analyses.
· Ability to prepare reports using different methodologies, such as PTM and Top Two
· Ample knowledge of Software, specifically Knowledge TRAK
· Exceptional research and reporting skills, with strong analytical and problem-solving abilities
· Flexibility to work long hours as needed to meet project deadlines.
· Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.
· Excellent oral and written communication skills in both Arabic and English.
Experience in the service industry, particularly in project management
Job Types: Full-time, Permanent
Pay: AED9,000.00 – AED9,500.00 per month
Work Location: In person
Title: Project Coordinator
Company: Ethos Integrated Solutions LLC
Location: Dubai
