Overview
IT Support Associate Jobs in Dubai Marina at Merveille Investments LLC
Company: Merveille Investments LLC
Department: Information Technology (IT)
Location: Dubai Marina, Dubai, UAE
Employment Type: Full-Time
Salary: AED 3,000 per month
About the Role
Merveille Investments LLC is looking for an IT Support Associate to provide first-level
technical support, maintain IT systems and devices, and ensure smooth day-to-day IT
operations across the organization.
Key Responsibilities
- Provide first-level support for desktops, laptops, printers, and mobile devices.
- Respond to help desk tickets, emails, and calls promptly.
- Install, configure, and troubleshoot hardware, software, and network issues.
- Manage user accounts, password resets, and access permissions.
- Document support requests and escalate complex issues when required.
- Maintain IT asset inventory and ensure compliance with IT security policies.
Qualifications
- Diploma or Bachelor’s degree in Information Technology or a related field.
- 1–2 years of IT support or help desk experience.
- Basic knowledge of Windows, Microsoft Office 365, networking, and hardware troubleshooting.
- Good communication, problem-solving, and customer service skills.
What We Offer
- Salary of AED 3,000 per month.
- Professional and collaborative work environment.
- Career growth and learning opportunities.
Pay: AED3,000.00 per month
Application Question(s):
- Are you available to join immediately?
- How many years of relevant experience do you have for this position?
- This role is currently open only for female candidates as per business requirements. Do you meet this criterion?
Work Location: In person
Title: IT Support Associate
Company: Merveille Investments LLC
Location: Dubai Marina