Overview
Parts Counter Sales Representative – Heavy Duty Trucks | Al-Futtaim Automotive | FAMCO Jobs in Dubai, UAE at Al Futtaim Group
Overview of the role
We are looking for a customer-focused and detail-oriented Parts Counter Sales Representative – Heavy Duty Trucks to join our Aftersales team in Dubai. This role plays a key part in supporting parts sales operations by assisting walk-in customers and ensuring they receive the right spare parts solutions for heavy-duty trucks and equipment.
You will be responsible for providing expert advice, identifying customer requirements, and driving parts sales while delivering a high level of customer satisfaction.
What you will do
- Assist walk-in customers in selecting the correct spare parts for heavy-duty trucks and related equipment
- Identify accurate part numbers using electronic parts catalogues (EPC) and systems
- Promote genuine parts and upsell related items or add-ons to enhance customer value
- Provide technical advice on replacement parts and benefits of using OEM components
- Manage customer enquiries and ensure timely processing of parts orders
- Follow up on back-orders and keep customers informed on delivery timelines
- Support Aftersales, workshop, and sales teams with parts quotations and order processing
Title: Parts Counter Sales Representative – Heavy Duty Trucks | Al-Futtaim Automotive | FAMCO
Company: Al Futtaim Group
Location: Dubai, UAE
