Overview
MICE Group and Events Executive Jobs in Dubai at Atlantis Holiday LLC
We are looking for a MICE Group and Events Executive for a travel and tourism company. It’s multifunctional role, the job scope is covering Product, Suppliers, Customers, Sales and Marketing, Fulfilment and Service Delivery.
Key Responsibilities:
- Responsible for developing both inbound and outbound MICE.
- Revenue Projections based on rationale, assumptions, basis and working notes.
- Primary key contact for both inbound /outbound MICE and business events.
- Regular R&D for new avenues and niche destinations which will entice the corporate customers, equal importance to the traditional and conventional destinations
- Relationship Management with various groups a) internal stakeholders b) suppliers c) national tourism offices and other regulatory bodies
- Proactively identify new account/customer, and business opportunities.
- Manifest a Calendar of prime business events which are commercially important, target and capture some share from each of these events. Work-out a realistic mix comprising of trade fairs, exhibitions, congresses, symposiums etc.
- Communicate value propositions to the clients through bids, proposals, quotations and programs.
- Business / Customer acquisition -manage pipeline, sales projections and closing of sales.
- Cultivate and nurture strong business relationship with key corporate decision makers of the corporate customers.
- Arrange site inspection trips at probable or selected destination, evaluation of property, facilities and services.
- Define Standard Quality Levels (SQLs), roll-out robust SOP for the service delivery covering quality checks at each of the steps.
- Drive timely resolutions of customer issues and complaints with corrective and preventive measures, roll-out robust SOP for the service break downs and service recovery.
- Over seas trips or travel if the business demands.
- GAP analysis for the loss of business, and outline measures to close the gap with well defined time line.
- Coach and guide team members an ongoing exercise with regular intervals.
Qualifications:
- Excellent communication skills
- Graduate or Post Graduate in Business or Tourism.
- Minimum 8-10 experience of UAE or Gulf of Business Events and MICE with a leading travel management company.
- Fluency in English is mandatory, Arabic and or European Languages is an advantage.
- Good commercial acumen, meticulous and detail oriented, drive for results and growth.
- People Management Skills
- Resilience and Adaptability
Pay: AED1.00 – AED2.00 per month
Work Location: In person
Title: MICE Group and Events Executive
Company: Atlantis Holiday LLC
Location: Dubai
