Overview
Manager, Management Jobs in Dubai, UAE at Water Adventure Dubai
Job Description:
Branch Manager – Watersports Division
Location:
Dubai, UAEDepartment:
Operations / Management
Reports to:
Employment Type:
Full-Time
Job Summary:
The Branch Manager – Watersports Division is responsible for the full operational and financial management of a specific watersports location or branch. This includes overseeing staff, ensuring safety compliance, managing guest services, maintaining equipment readiness, and driving
sales performance
. The Branch Manager is the key leader on-site, ensuring smooth day-to-day operations and delivering an exceptional
guest experience
.
Key Responsibilities:
• Manage daily operations of the assigned watersports location including activity scheduling, staffing, safety, and guest relations.
• Supervise team members (instructors, cashiers, sales staff, maintenance crew) and ensure efficient task delegation and shift coverage.
• Ensure full compliance with local safety regulations, insurance protocols, and marine authority requirements.
• Monitor asset readiness, maintenance status, and incident resolution.
• Maintain high levels of
guest satisfaction
by monitoring feedback and handling complaints effectively.
• Track
sales performance
, daily revenue, expenses, and prepare operational reports for head office.
• Recruit, train, and evaluate staff; maintain team morale and performance standards.
• Manage inventory of equipment, uniforms, and supplies.
• Collaborate with marketing team to execute local promotions or events.
• Ensure the branch operates within budget and meets KPIs for safety, revenue, and
quality control
.
Qualifications:
• Bachelor’s degree in Business Administration, Tourism, or related field (preferred).
• 4+ years of experience in operations or hospitality, with 2+ years in a managerial role.
• Knowledge of watersports activities and marine safety practices.
• Strong
leadership
and staff management skills.
• Fluent in English;
Arabic or other languages are a plus.
Key Skills:
•
Leadership
and staff supervision
• Operational planning and
problem-solving
• Customer service and
conflict resolution
• Sales monitoring and reporting
•
Budget management
and cost control
• Knowledge of safety and marine regulations
Working Conditions:
• Outdoor and indoor responsibilities in marine/beach environments.
• Must be available during weekends, holidays, and peak tourist seasons.
• Requires occasional lifting and gear handling.
• Company uniform, phone, and radio
communication
provided.
To Apply:
Send your CV and cover letter to ().Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Industries
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Title: Manager, Management
Company: Water Adventure Dubai
Location: Dubai, UAE
Category: Management (Operations Manager)
