Overview
Lady Guest Relations – European / Arabic Speaker Jobs in Abu Dhabi at PSI – Property Shop Investment
Guest Relations Officer at Conrad Hotel – Etihad Towers in Abu Dhabi. This role is focused on delivering exceptional customer service, assisting with guest inquiries, and ensuring a personalized experience.
Key Responsibilities:
Greet and welcome guests, ensuring a positive first impression.
Address guest inquiries and resolve complaints promptly.
Anticipate guest needs and offer personalized services.
Assist with check-in/check-out and VIP guest services.
Coordinate with hotel departments to fulfill guest requests.
Maintain accurate guest records and follow-up to ensure satisfaction.
Qualifications:
High school diploma (hospitality certifications are a plus).
Previous experience in guest relations or customer service.
Strong communication, problem-solving, and organizational skills.
Flexibility to work day and night shifts.
Interested and can start immediately? Send your CV + 2×2 photo to [email protected].
Job Type: Full-time
Title: Lady Guest Relations – European / Arabic Speaker
Company: PSI – Property Shop Investment
Location: Abu Dhabi