Overview
IT Officer Jobs in Dubai at TIME Grand Plaza Hotel
Responsibilities
- Daily IT Operations: Maintain, troubleshoot, and support all hotel-specific systems, software, and hardware across both guest-facing areas and back-of-house offices.
- Efficient Execution: Maintain property-wide network stability (Wi-Fi, servers, systems) and resolve internal support tickets with a fast, zero-friction execution style to ensure uninterrupted hotel operations.
- Vendor Management: Act as the primary on-site point of contact for external technology vendors and local service providers. Leverage networks to resolve critical tech issues swiftly.
- Negotiation & Procurement: Review hardware quotes, software licensing renewals, and third-party maintenance contracts. Negotiate commercial terms and service levels to ensure cost efficiency for the hotel.
- Data Security & Compliance: Ensure daily system backups are secure and that the hotel’s digital infrastructure complies with local Dubai data security regulations.
Required Skills & Qualifications
- Experience: Minimum 3 to 5 years of IT support experience strictly within the hotel/hospitality industry.
- Job Knowledge: Strong foundational knowledge of standard hotel networks, Property Management Systems, Point of Sale platforms, guest internet configurations, and server management.
- Vendor Savvy: Proven track record of coordinating with external tech vendors and navigating service contracts.
- Negotiating Skills: Strong commercial awareness with the ability to evaluate quotes and negotiate competitive pricing for IT assets.
- Communication: Fluent in English (written and verbal) with strong communication skills to interact with hotel staff, management, and external partners.
Please submit your CV highlighting your hotel IT experience and your background in handling vendor coordination/procurement: [email protected]
Work Location: In person
Title: IT Officer
Company: TIME Grand Plaza Hotel
Location: Dubai
