Overview
Hotel Receptionist Jobs in Dubai at El Rey Global Travel
Our client, a well-established hotel in Dubai, is looking for a friendly, professional, and customer-focused Hotel Receptionist to join their team.
Key Responsibilities
- Welcome and assist guests with a warm and professional approach
- Handle check-in and check-out procedures efficiently
- Manage guest reservations, bookings, and room assignments
- Respond to guest enquiries and provide information about hotel facilities and services
- Handle phone calls, emails, and other guest communications
- Process payments and maintain accurate guest records
- Address guest requests, concerns, and complaints professionally
- Coordinate with housekeeping, maintenance, and other hotel departments
- Ensure the reception area is clean, organised, and presentable
- Maintain a high standard of customer service throughout the guest experience
- Perform other front-office and administrative duties as required
Requirements
- Previous experience as a Hotel Receptionist, Front Desk Agent, or similar hospitality role
- Previous hotel experience in the UAE is preferred
- Excellent communication and interpersonal skills
- Professional and welcoming personality
- Good English communication skills; additional languages are an advantage
- Strong customer service and problem-solving abilities
- Good computer skills and familiarity with hotel reservation/PMS systems
- Ability to work shifts, weekends, and public holidays as required
- Well-presented and professional at all times
- Ability to work effectively in a fast-paced hotel environment
Application Question(s):
- What is your salary expectation?
- What is your notice period?
- How old are you?
Work Location: In person
Title: Hotel Receptionist
Company: El Rey Global Travel
Location: Dubai
