Overview
Help Desk- Property Management Jobs in Abu Dhabi at Delight International facilities management LLC-OPC
Help desk responsibilities include:
- Providing and ensuring the delivery of quality services.
- Ensure that the customer service team has excellent communication, problem- solving and professional phone etiquette skills for achieving customer satisfaction.
- Provide inputs and guidance on work related reports generation and validate reports to ensure reliability and accuracy.
- Work with team members to develop action plan and trouble shoot any issue that might arise.
Job brief:
- Communicate with team, customers, and management and explain information in a way that is easy to understand. Proficient in customer communication in line with the professional standards.
- Ability to work in a teamwork and collaborate with others to find solutions and overcome challenges and support various stakeholders.
- Problem-solving: responsible for resolving customer issues. Identify the source of the problem and propose a solution to resolve issues quickly and efficiently.
Requirements and skills:
- Diploma/bachelor’s degree with related background or equivalent with 2-3 years of experience.
- Excellent communication skills and professional etiquette.
- Good Knowledge of English, Arabic is desired.
- Time management and conflict resolution skills.
Job Type: Full-time
Work Location: In person
Title: Help Desk- Property Management
Company: Delight International facilities management LLC-OPC
Location: Abu Dhabi
