Overview

GUEST SERVICES AGENT Jobs in Dubai, Dubai, United Arab Emirates at Anantara The Marker Dublin Hotel

Title: GUEST SERVICES AGENT

Company: Anantara The Marker Dublin Hotel

Location: Dubai, Dubai, United Arab Emirates

Guest Services Agent

Full-time

Company Location: Anantara Downtown Dubai

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Qualifications

A strong focus on customer service

Prior experience in hotel front office operations is preferred

Excellent communication skills; fluency in English is required

Be able to work shifts, weekends and public holidays

Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred

Additional Information

Luxury Hotel Experience I’m interested

I’m interested

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