Overview
Front Office Receptionist Jobs in Beirut, Lebanon at Beverly Hotel Beirut
* Welcome guests in a professional and courteous manner.
* Perform check-in and check-out procedures efficiently and accurately.
* Handle reservations, room assignments, extensions, and modifications.
* Answer phone calls, emails, and guest inquiries promptly and professionally.
* Provide information about hotel facilities, services, and local attractions.
* Process payments, issue invoices, and maintain accurate guest records.
* Coordinate with Housekeeping and other departments to ensure room readiness and guest satisfaction.
* Handle guest complaints and requests professionally and escalate when necessary.
* Maintain accurate records within the Property Management System (PMS).
* Monitor room availability and update reservation statuses.
* Ensure compliance with hotel policies, procedures, and service standards.
* Assist in promoting hotel services and enhancing guest satisfaction
Title: Front Office Receptionist
Company: Beverly Hotel Beirut
Location: Beirut, Lebanon
