Overview
Front Desk Representative Jobs in Doha at ABC Group Qatar
ABC Project WLL is looking for a skilled and hardworking Front Desk Representative to join our team. The ideal candidate should have experience in customer service, reception duties, handling inquiries, and administrative support in a showroom or office environment while maintaining high standards of professionalism and communication.
Responsibilities
- Greet and assist walk-in customers, clients, and visitors in a professional manner
- Handle phone calls, WhatsApp messages, and email inquiries
- Provide basic product information and direct customers to the relevant sales team
- Maintain and update customer records, inquiry logs, and quotation details
- Support sales staff in preparing quotations and processing orders
- Coordinate with warehouse and delivery teams for order status and updates
- Ensure the reception area is clean, organized, and presentable at all times
- Handle customer complaints and escalate issues to the concerned department when necessary
- Follow company procedures and maintain a high level of customer service
Requirements
- Previous experience in a Front Desk, Receptionist, or Customer Service role
- Good communication skills in English (Arabic is an advantage)
- Basic computer knowledge (MS Office, email, WhatsApp business, etc.)
- Strong interpersonal and organizational skills
- Ability to multitask and handle customer queries professionally
- Valid Qatar ID (QID) is required
- Immediate joining is preferred
What We Offer
- Salary based on experience and qualifications
- Friendly and professional work environment
- Opportunity for growth and career development
How to Apply
Please send your CV to [email protected]
Only shortlisted candidates will be contacted for an interview.
Job Type: Full-time, Permanent
Work Location: In Person
Pay: From QAR4,000.00 per month
Work Location: In person
Title: Front Desk Representative
Company: ABC Group Qatar
Location: Doha
