Overview
Front Desk Officer Jobs in Sharjah at IDEA ACADEMY DUBAI CAMPUS
Reception & Client Services
- Welcome clients and visitors in a courteous and professional manner.
- Answer incoming telephone calls, emails, WhatsApp messages, and social media enquiries.
- Provide accurate information about the company’s consultancy services.
- Schedule appointments and maintain meeting calendars.
- Ensure the reception area remains clean, organized, and presentable.
Marketing & Business Development
- Respond promptly to enquiries received through digital marketing campaigns.
- Follow up with prospective clients to convert enquiries into appointments.
- Assist in promoting the company’s services through social media and other marketing channels.
- Support marketing campaigns, exhibitions, seminars, and promotional events.
- Coordinate with the marketing team to improve lead generation and customer engagement.
Administrative Support
- Maintain accurate client records and documentation.
- Prepare daily, weekly, and monthly reports on enquiries and appointments.
- Assist with office administration and document management.
- Perform other administrative duties assigned by management.
Qualifications
- Bachelor’s degree or Diploma in Business Administration, Marketing, Management, or a related field.
- Minimum 2 years of experience in reception, customer service, marketing, or administration.
- Experience in a consultancy, education, immigration, HR, or customer service environment is preferred.
Required Skills
- Ability to properly communicate well in both English and Urdu/ Hindi.
- Excellent interpersonal and customer service skills.
- Strong telephone etiquette and communication abilities.
- Basic sales and marketing knowledge.
- Good organizational and multitasking skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Work Location: In person
Title: Front Desk Officer
Company: IDEA ACADEMY DUBAI CAMPUS
Location: Sharjah
