Overview
Front Desk Agent Jobs in Doha, Qatar at Fairmont Hotels & Resorts
Title: Front Desk Agent
Company: Fairmont Hotels & Resorts
Location: Doha, Qatar
Company Description
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Responsibilities:
Job Description
Reporting To The Director Of Front Office And Assistant Front Office Manager(s), Responsibilities And Essential Job Functions Include But Are Not Limited To The Following:
Consistently offer professional, friendly and engaging service.
Greet, check in and settle guest accounts while ensuring all service standards are followed
Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float
Handle guest requests, questions and concerns effectively and promptly
Promote a professional team environment
Follow department policies, procedures and service standards
Performs any and all other tasks assigned by management
Upholds the highest standard of internal and external customer service at all times
Qualifications
Qualifications:
Proficient in the English Language (verbal & written), second language is an asset
Previous experience and knowledge of Property Manager is an asset
Required knowledge of Windows’ Office Suite
Must be able to handle multiple tasks in a dynamic, fast-paced environment
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Strong interpersonal and problem solving abilities
Able to stand for long periods, at least 8 hours per shift
Must be able to lift up to 50 pounds
