Qualifications & Experience

Essential

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (Master’s preferred).
• 10+ years in IT, with 5+ years as a Solution or Enterprise Architect on large-scale, consumer-facing digital platforms.
• Proven track record architecting mobile apps (native iOS/Android and/or Flutter/React Native) at consumer scale and high traffic.
• Deep expertise in API-led and microservices architecture and event-driven integration; hands-on with an iPaaS / API management platform (Azure API Management, MuleSoft, or similar), REST/GraphQL, and messaging/streaming (Kafka / Azure Event Hubs).
• Experience architecting unified / omnichannel commerce, e-commerce, or marketplace platforms, including cart, checkout, payments, and order orchestration.
• Strong identity and access management background (OAuth2/OIDC, SSO, CIAM).
• Experience integrating POS / inventory, ticketing, and/or F&B systems — ideally in attractions, hospitality, retail, or travel.
• Cloud-native architecture, preferably on Microsoft Azure, with DevSecOps practices.
• Real-time and streaming data architecture, and a strong grasp of security and data privacy (UAE PDPL, GDPR, PCI-DSS).
• Architecture modelling and documentation (TOGAF / ArchiMate / C4).

Desirable

• Biometric / facial-recognition identity experience (e.g. FacePass-style solutions).
• Awareness of computer-vision / CCTV analytics for operational use cases.
• Theme-park, attractions, or large-venue experience.
• TOGAF, Azure Solution Architect Expert, or equivalent certifications.
• Vendor management and RFP / procurement experience.
• Arabic language skills.

Core Competencies

• Strong stakeholder and vendor management, with the ability to influence senior leadership.
• Clear technical communication and high-quality documentation.
• Pragmatic and delivery-focused, comfortable with ambiguity and legacy constraints.
• Systems thinker able to balance guest experience, commercial goals, and technical feasibility.

Key Stakeholders & Interfaces

• Digital & Technology leadership (Digital Platform Director; VP, Digital & Technology).
• Mobile app product, delivery, and PMO teams.
• Enterprise system owners: Ticketing, Retail, F&B, Guest Experience, Marketing, and Security / CCTV.
• External vendors and system integrators across the systems in scope.