Overview

E-Commerce Operations Specialist Jobs in Dubai at JAYCEE BRANDS

1.E-Commerce Channel Management

  • Own and manage all live e-commerce channels including brand websites, marketplace listings (Noon, Amazon.ae, Namshi, etc.), and any D2C storefronts across GCC markets.
  • Develop go-live plans for new e-commerce channels and marketplaces; coordinate onboarding, seller account setup, and platform configuration end-to-end.
  • Ensure product assortments are correctly represented online, aligned with in-store buying plans and seasonal launches.
  • Monitor channel health metrics — sell-through, conversion rates, returns, and marketplace scorecard KPIs — and take corrective action.
  • Identify new marketplace and platform opportunities across KSA, UAE, Kuwait, Bahrain, Qatar, and Oman.

2. Performance Digital Marketing

  • Plan, execute, and optimize paid digital campaigns across Meta (Facebook/Instagram), Google Ads, TikTok, and marketplace-native advertising (Noon Ads, Amazon Sponsored Products).
  • Own the full-funnel performance marketing strategy: prospecting, retargeting, and retention campaigns for both brand awareness and direct conversions.
  • Manage budgets across campaigns and channels, ensuring ROAS, CPA, and revenue targets are met monthly and seasonally.
  • Conduct A/B tests on creatives, audiences, bidding strategies, and landing pages to continuously improve performance.
  • Collaborate with brand principals and internal teams to create campaign briefs, coordinate asset delivery, and ensure brand compliance.
  • Produce weekly/monthly performance reports with actionable insights for senior management.

3. Product Cataloging & Content

  • Build and maintain accurate, SEO-optimised product catalogs across all e-commerce channels — including titles, descriptions, attributes, sizing, imagery, and pricing.
  • Work with buying and merchandising teams to receive product data and translate it into marketplace-ready catalog sheets.
  • Manage digital asset libraries; ensure imagery is compliant with marketplace standards (white background, correct resolution, lifestyle shots).
  • Conduct regular catalog audits: suppress out-of-stock SKUs, update prices and promotions, enrich incomplete listings.
  • Maintain category taxonomy and attribute mapping for consistent cross-platform discoverability.

4. Systems Integration & Operations

  • Lead the integration of e-commerce platforms with internal ERP/retail systems (inventory sync, order management, pricing feeds).
  • Liaise with IT/ERP teams and platform technical partners to configure and test product feed automation, order routing, and stock level sync.
  • Troubleshoot integration issues, data mismatches, and fulfillment discrepancies in coordination with warehouse and operations teams.
  • Document SOPs for catalog uploads, order processing, and campaign workflows to ensure operational consistency.
  • Evaluate and onboard relevant e-commerce tech tools (PIM systems, feed management, analytics platforms).

Essential

  • 3–5 years of hands-on e-commerce experience in fashion/apparel retail, ideally in the GCC market.
  • Proven track record in managing paid digital campaigns (Meta, Google) with measurable ROAS outcomes.
  • Strong experience in product cataloging across marketplaces (Noon, Amazon, Namshi or equivalent).
  • Familiarity with marketplace seller portals and onboarding processes.
  • Experience in e-commerce system integrations (ERP/OMS/inventory sync) — not necessarily technical, but operationally fluent.
  • Proficiency in Microsoft Excel for data management; comfortable with pivot tables and bulk catalog templates.
  • Strong analytical mindset with the ability to interpret campaign and channel performance data.
  • Excellent attention to detail, especially for product data accuracy and content quality.

Preferred

  • Prior experience in a buying, merchandising, or retail operations environment.
  • Exposure to GCC marketplaces and regional digital consumer behaviour.
  • Experience with PIM (Product Information Management) tools or feed management platforms (e.g. Channable, DataFeedWatch).
  • Working knowledge of Google Analytics, Meta Business Suite, and marketplace analytics dashboards.
  • Basic understanding of SEO principles as applied to product listings.
  • Familiarity with Saudi SASO/SABER product compliance requirements is an advantage.

Work Location: In person

Title: E-Commerce Operations Specialist

Company: JAYCEE BRANDS

Location: Dubai

 

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