Overview
Digital Sales Customer service Jobs in جدة at Bupa
Job Description
Support the E-commerce team in handling customer enrollment and onboarding processes
- ensuring smooth order processing and high customer satisfaction across digital channels.
- Handle inbound and outbound customer calls.
- Respond to customer emails in a professional and timely manner.
- Support customers during the enrollment and onboarding journey.
- Process orders accurately in the system.
- Follow up on incomplete applications and pending documents.
- Coordinate with internal teams (CX / Sales) when needed.
- Ensure all customer data is entered correctly and updated.
- Handle customer inquiries, complaints, and escalations.
- Maintain high service quality standards.
Support daily reporting and basic tracking activities.
Skills
Strong communication skills (Arabic & English).
- Basic knowledge of customer service principles.
- Good computer skills (Excel, email handling).
- Detail-oriented and organized.
- Ability to handle multiple tasks.
Education
Business, Marketing, Management, MIS, or related field
Title: Digital Sales Customer service
Company: Bupa
Location: جدة
