Overview
Customer Service Call Center Agent Jobs in Dubai at IHHC
We are looking for Call Center Agent in Aesthetic. The ideal candidate will manage client inquiries, handle appointments, and provide exceptional service to ensure a smooth and premium patient experience.
Key Responsibilities
- Handle inbound and outbound calls related to appointments, inquiries, and follow-ups.
- Provide accurate information about aesthetic services, treatments, and promotions.
- Schedule and manage client bookings using the clinic’s CRM system.
- Coordinate with medical and front-desk teams to ensure seamless operations.
- Follow up with leads, confirm appointments, and support customer retention.
- Manage WhatsApp/online inquiries professionally and promptly.
- Maintain a high level of customer service consistent with clinic standards.
Requirements
- 1–2 years of call center or customer service experience (preferably in beauty/aesthetics/medical).
- Arabic speaker is mandatory; strong English communication is a plus.
- Professional phone etiquette and a customer-first approach.
- Familiarity with booking platforms.
- Ability to multitask in a fast-paced environment.
- Positive attitude, organized, and detail-oriented.
Preferred Qualifications
- Previous experience in a beauty clinic, aesthetic center.
- Knowledge of common aesthetic treatments (e.g., laser, facials, fillers, skincare).
- Experience in sales or lead conversion.
Job Type: Full-time
Work Location: In person
You may send CV to 0502632775 / [email protected]
Job Type: Full-time
Pay: AED5,000.00 per month
Application Question(s):
- What is your nationality ?
Education:
- Bachelor’s (Required)
Experience:
- Health care call center: 2 years (Required)
Language:
- Arabic (Required)
- English (Required)
Work Location: In person
Title: Customer Service Call Center Agent
Company: IHHC
Location: Dubai
