Overview
Customer Care Representative Jobs in Dubai at Purunity
RMC Asia is partnering with Dusit International in the United Arab Emirates to recruit motivated students for their Front Office internship! As part of our Cultural Exchange Programs, this role allows participants to work in a global hotel environment, discover exciting cultural experiences, and enjoy the cosmopolitan hub of Dubai, United Arab Emirates. Apply now to take advantage of this opportunity!
In the United Arab Emirates (UAE), modern skyscrapers rise alongside historic sites, offering a rare combination of modern innovation and traditional Arabian culture. The Emirates’ world-renowned hotels, vibrant cities, and rich heritage create an environment where new experiences and timeless traditions coexist in one of the wealthiest economies in the world.
DETAILS
Host: A 5-Star Hotel by Dusit International
Destination: Dubai, United Arab Emirates
Department: Front Office
Program: Hospitality & Business Internship
Duration: 12 months
Intake: April 2025 onwards
FRONT OFFICE – RESPONSIBILITIES
Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.
GENERAL REQUIREMENTS
18 – 35 years old
Enrolled students or graduates at a college or university
Relevant background preferred
Conversational English
PROGRAM BENEFITS
Accommodation
Visa sponsorship
Monthly allowance
2 – 3 on-duty meals per day
Local transportation
Uniform with laundry service
Group insurance / Medical insurance
Arrival support
Recruitment opportunity by the host
An unforgettable educational travel experience
Additional benefits provided by the host!
RMC Asia is a Bangkok-based organization promoting Educational Travel & Cultural Exchange Programs in top tourism destinations across Asia. We cater exclusively to the Hospitality & Tourism sector.
We provide opportunities for enrolled students, recent graduates, and young professionals to attain international work skills at luxury host organizations (hotels & resorts) in stunning program destinations such as Thailand, the United Arab Emirates, the Maldives, Vietnam, Hong Kong, Qatar, and more!
Disclaimer: Please note that only qualified applicants will be contacted.
Job Types: Full-time, Temporary, Internship
Contract length: 12 months
Pay: AED900.00 – AED1,800.00 per month
Application Question(s):
Are you an enrolled student or a recent graduate?
Do you have any experience in or related to Concierge, Customer Service, Guest Relations, Reception or similar fields?
Language:
English (Required)
Title: Customer Care Representative
Company: Purunity
Location: Dubai
