Overview
Cashier Jobs in Oman at Apparel Group
Title: Cashier
Company: Apparel Group
Location: Oman
Job DescriptionPOSITION OBJECTIVE – The position is responsible for generating sales and deliver customer service at its best
Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team
Key Responsibilities Hospitality and Guest Service
Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate
Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge
Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You
Uses proper procedures to ensure the accuracy of every order for every guest
Ensures every guest r eceives a prompt and warm greeting within 5 seconds at front counter and drive-thru
Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs
Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
Listens carefully to guests and apologizes for the experience in the case of a complaint Store Operations
Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
Prepares all products as required, following the order monitor to ensure the accuracy of every order
Communicates showcase and product needs to ensure proper product availability for guests
Regularly takes temperatures of the required products and records in the Time & Temperature Log Policies and Procedures
Participates in and attends all store meetings and other related functions
Follows all restaurant policies, procedures and standards
Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant
Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.
Cashiering – Receives payment by cash, credit cards, vouchers or automatic debits – Issue receipts, refunds, or change to the customers correctly
Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change
Maintain clean and orderly checkout areas Health & Safety
Works in compliance with occupational health and safety legislation
Knows, understands and follows safe work practices and procedures
Uses or wears personal protective equipment or clothing as required
Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
