Overview
Call Center Agent Jobs in Abu Dhabi at al nasr steel structure & aluminium
(Female Arab Speaking) We are seeking dedicated and customer-focused individuals to join our real estate call center team. As a Real Estate Call Center Agent, you will be responsible for handling incoming and outgoing calls related to real estate inquiries, providing exceptional customer service, and assisting clients with their property needs. This position requires excellent communication skills, a professional demeanor, and the ability to work in a fast-paced environment.
Responsibilities:
1. Answer incoming calls from clients and prospective buyers or sellers and provide accurate and detailed information about available properties, pricing, and the real estate process.
2. Make outbound calls to follow up with leads, schedule property showings, and confirm appointments with agents or brokers.
3. Build rapport and establish relationships with clients to understand their specific needs and preferences in order to offer personalized real estate solutions.
4. Assist clients in navigating through the real estate buying or selling process, including explaining paperwork, procedures, and legal requirements.
5. Manage a high volume of calls, emails, and other forms of communication promptly and professionally, ensuring all inquiries are addressed in a timely manner.
6. Maintain accurate and up-to-date client information and interactions in the CRM system.
7. Collaborate with real estate agents, brokers, and other team members to ensure seamless communication and provide support as needed.
8. Identify and escalate potential issues or concerns to the appropriate parties within the organization.
9. Stay informed about current real estate market trends, industry regulations, and company policies to provide accurate and reliable information to clients.
10. Achieve individual and team performance targets, such as call volume, conversion rates, and customer satisfaction metrics.
WhatsApp # “0569261077”
Job Type: Full-time
Pay: AED2,500.00 – AED3,000.00 per month
Language:
English and Arabic (Required)
Title: Call Center Agent
Company: al nasr steel structure & aluminium
Location: Abu Dhabi
