Overview
Automation Engineer Jobs in Riyadh, Saudi Arabia at Fircroft
About the job Automation Engineer : Automation Engineer (AI/ML & AIOps)
Job Summary
We are seeking a highly motivated and innovative Automation Engineer to design, develop, and implement intelligent automation solutions that optimize IT operations, incident management, and service delivery processes. This role combines traditional automation technologies with Artificial Intelligence (AI), Machine Learning (ML), and AIOps practices to deliver scalable, end-to-end solutions that improve operational efficiency, reduce downtime, and drive digital transformation.
The successful candidate will work closely with cross-functional teams and customers to identify automation opportunities, build intelligent workflows, and integrate AI-driven capabilities into operational environments.
Key Responsibilities
Automation Development & Implementation
- Design, develop, and implement Runbook Automation and Robotic Process Automation (RPA) solutions.
- Build and maintain automated alarm detection and troubleshooting systems using both static threshold monitoring and AI/ML-based anomaly detection.
- Develop scripts, APIs, and workflows to automate operational processes and integrate with existing platforms.
- Automate incident response, change management, and service restoration procedures.
AI/ML & AIOps Solutions
- Design and deploy AI-powered operational solutions that enhance service reliability and operational efficiency.
- Implement machine learning models for anomaly detection, predictive analysis, and automated troubleshooting.
- Integrate AI/ML capabilities into automation frameworks and operational workflows.
- Evaluate emerging AI and automation technologies to improve operational performance.
Solution Design & Customer Engagement
- Analyze customer environments and gather business and technical requirements.
- Design scalable automation and AI-driven solutions tailored to customer needs.
- Translate customer requirements into innovative and commercially viable technical solutions.
- Conduct customer workshops, technical presentations, demonstrations, and solution reviews.
- Support pre-sales activities by developing technical proposals and solution architectures.
Operational Excellence & Continuous Improvement
- Conduct root cause analysis for recurring incidents and automate remediation processes.
- Monitor automation performance and identify opportunities for optimization.
- Track and report automation outcomes, including efficiency gains, incident reduction, and cost savings.
- Contribute to the development of automation standards, best practices, and governance frameworks.
Documentation & Knowledge Sharing
- Create and maintain technical documentation for automation workflows, AI models, integrations, and operational procedures.
- Share knowledge and best practices through internal workshops and training sessions.
- Support customer enablement and competence development initiatives.
Title: Automation Engineer
Company: Fircroft
Location: Riyadh, Saudi Arabia
