Overview
Application Engineer – Rotating Equipment Jobs in Abu Dhabi, UAE at Ethosenergy Power Solutions, LLC
An Application Engineer performs a cross-functional role within the business which will impact the organization by creating key relationships with internal and external customers, and regional sales teams. The Application Engineer position is primarily responsible for technical product support to commercial and sales in a designated segment of the overall Ethos Energy product portfolio. This role also provides technicalleadershipfor product/scope standardization, business development, and marketing within the designated product line.
Success in this role will be measured by the following:
Speed of response to commercial requests (proposal support and technical queries).
Quality of our technical solution that reduces risk to the business and increases our profit.
Sales growth from improving our product portfolio plus support provided to commercial and sales.
Job Responsibilities
Leads technical discussions with customers to determine customer’s CTQ and develop a scope of supply.
Perform site surveys when necessary to understand specific customer requirements.
Assist with selling strategy to fit our product capabilities and align with customer drivers.
Provide budgetary cost/pricing when firm bids are not yet required.
Support regional sales plans as requested.
Lead technical guarantee discussions and evaluation of risk through coordination with core engineering. Legal/contractual risk is managed by commercial.
Coordinates technical portion of customer prequalification efforts.
Provide technical input to develop bid strategy prior to commercial proposal.
Stakeholder in proposal reviews prior to submittal to customer.
Involved in turnover process when technical risk is high, or scope is complex including:
Review purchase orders with commercial prior to acceptance.
Communicate key assumptions, technical features, to operations to avoid gaps in the implementation.
Provides written technical information to be integrated by commercial into final proposal.
Reviews proposal request information (RFQs, bid docs, etc.) and provides clarifications and exceptions.
Develop and document the solution based on evaluation of customer information in sufficient detail for commercial to obtain costs.
Document the division of responsibility to clarify the boundaries of our solution.
Provide recommendations outside of the customer’s specification to improve their business, align with their drivers, and differentiate our offer.
Own the product portfolio (current and future states) within the market segment.
Collect product shortcomings from knowledge gained from customers, feedback from sales, and feedback from operations.
Develops business plans to request capital funding for new products or product changes.
Analyze product data from commercial (win rate, profitability, sales volume, etc.) to develop actions to improve products.
Understand our competition and our selling strategy against them.
Understand our customers’ markets and their challenges/drivers.
Work with marketing to develop strategy for externalpromotionwithin the product segment (presenting at trade shows, giving webinars, developing case studies and product data sheets, sharing media/PR content, etc.)
Help maintain customer specific knowledge (ownership, industry, plant equipment) in Salesforce.
Viewed as a global authority for product decisions.
In-depth knowledge of all products in the assigned focus area that apply to customer’s asset.
Unders…
Title: Application Engineer – Rotating Equipment
Company: Ethosenergy Power Solutions, LLC
Location: Abu Dhabi, UAE
Category: Sales, Engineering
