Overview
Air Traffic Control Assistant (ATCA) – Sharjah UAE National Jobs in Sharjah, UAE at Serco
Key Accountabilities
Carry out procedures connected with the Briefing Room, including:
* Managing, correcting, and disseminating flight plans and other flight-associated messages using the Comsoft Solutions Aeronautical Data Access System (CADAS).
* Obtaining information to meet the needs of the pre-flight and in-flight information services.
* Sending Notices to Airmen (NOTAMs) on behalf of the Airport Authority and disseminating them via Email or the Aeronautical Fixed Telecommunication Network (AFTN).
* Coding and decoding incoming and outgoing NOTAMs.
* Monitoring the validity of incoming and outgoing NOTAMs and maintaining a checklist.
* Verifying and validating NOTAMs received from the originator.
* Updating aeronautical information related to all OMSJ NOTAMs to all airport agencies via Email.
* Liaising with the Tower to ensure all Air Traffic Control staff are aware of aircraft movements.
* Updating Aeronautical Publications.
* Answering telephones and intercoms, and processing essential information promptly and accurately.
Carry out procedures connected with the Air Traffic Control Tower, including:
* Assisting the Duty ATCO when requested, especially during emergencies and low visibility operations.
* Preparing flight progress strips and updating/managing flight plans (FPL).
* Liaising with Airport Operations regarding aircraft parking.
* Providing flight data to the ATCO.
* Recording flight movement data into flight information and display systems.
* Liaising with other operational departments and coordinating with other Air Traffic Units regarding start-up clearances.
* Providing information to internal and external emergency services.
* Completing standard templates as per the ATCA Operations Manual, performing administrative duties, and handling internal and external inquiries.
* Keeping necessary legislative and internal documentation up to date or archived.
* Coordinating with the Briefing Room.
Carry out general procedures related to the ATCA role, including:
* Complying with staff instructions and administrative rules regarding conduct in the operational area.
* Answering telephones and intercoms and processing essential information promptly and accurately.
* Communicating with external agencies on various aviation-related matters.
* Reporting equipment unserviceability to the relevant parties and initiating the corrective call-out procedure.
* Updating the Watch Log and other operational and technical logs/reports as necessary.
* Assisting the Assistant In-Charge with document control and other safety management-related tasks.
* Maintaining a good working knowledge of ATS and AIS-related regulations and documentation.
* Undertaking other non-routine tasks as designated by management to ensure the smooth running of ATC and AIS services.
Specific Requirements
* Higher Secondary School education level
* Proven ability to deliver excellent customer service
* Strong IT skills
* High attention to detail
* Ability to work effectively in a team
* Quick thinking, good memory, and sound decision-making skills
* Ability to multitask and prioritize tasks as needed
* Strong communication and organizational skills
* Ability to interpret and analyze data/information
* Ability to remain calm under pressure and manage stress effectively
* Willingness and ability to adapt to changing situations
* Service-oriented mindset with good spatial awareness
* Genuine interest in the aviation industry
Title: Air Traffic Control Assistant (ATCA) – Sharjah UAE National
Company: Serco
Location: Sharjah, UAE
