Overview
Account Manager Jobs in Dubai, UAE at Builder
About Builder.ai
We’re on a mission to make software development building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.
With a truly global footprint encompassing offices across EMEA, APAC, and the Americas, Builder.ai is driving innovation on a worldwide scale. Having secured over $450 million in funding to date, supported by prominent investors including QIA and Microsoft, the opportunity to join Builder.ai has never been more exciting.
Life
we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take software development building to new heights.
Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s mission to unlock human potential through the power of software.
In return for your skills and commitment, we offer a range of great perks, from private healthcare and discretionary variable pay or commission scheme, to employee stock options, generous paid leave, and trips abroad #What Will You Build
About the role
Account Managers serve as the primary point of contact between the company and its clients, maintaining strong relationships while ensuring client satisfaction and retention. They identify growth opportunities within existing accounts and work cross-functionally to deliver solutions that meet client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships through regular communication
Develop a thorough understanding of client needs and requirements
Serve as the lead point of contact for all client account matters
Negotiate contracts and close agreements to maximize profits
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Prepare regular status reports on account progress, goals, and forecasts
Develop and implement account plans that meet or exceed revenue targets
Communicate client needs and requirements clearly to internal teams
Address and resolve client concerns in a timely manner
Monitor competition to identify areas of improvement
Qualifications
Bachelor’s degree in Business, Marketing, or related field
3-5 years of account management or relevant experience
Fluency in Arabic and English (written and verbal) is required
Strong interpersonal and communication skills in both languages
Excellent organizational and time management abilities
Problem-solving aptitude with attention to detail
Experience with CRM software (Salesforce, Hub Spot, etc.)
Ability to prioritize multiple tasks and meet deadlines
Proven ability to meet or exceed targets
Skills
Relationship building and management
Strategic planning and business development
Effective negotiation and conflict resolution
Clear written and verbal communication in Arabic and English
Presentation skills and client advocacy in multilingual settings
Cross-cultural communication competence
Data analysis and reporting
Discretionary variable pay or commission scheme dependant on your role
Stock options in a $450 million funded Series D scale-up company
Hybrid working
24 days annual leave + public holidays
2 x Builder family days each year
Time off between Christmas and New Year
Generous Referral Bonus scheme
Fully funded Private Medical Insurance
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Title: Account Manager
Company: Builder
Location: Dubai, UAE
Category: Business (Business Development, Client Relationship Manager), Sales (Business Development, Client Relationship Manager, Sales Representative, Sales Development Rep/SDR)
